My fb account has been hacked for a week, the hacker changed all the email and my passw...
GetHuman-huuthuan's customer service issue with Facebook from September 2018
Help with my Facebook issue
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Waiting to see what went wrong with our suggestion for how to get Facebook help.
Before contacting them, items GetHuman-huuthuan may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-huuthuan's own words
My fb account has been hacked for a week, the hacker changed all the email and my password. Also, he wants me to pay him *k$ to take that account back. This is the reason why i came here to ask you guys if i could get my account back. I already emailed and tried to contact facebook couple times but i didnt receive any response
GetHuman-huuthuan did not yet indicate what Facebook should do to make this right.
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