Hello. My girlfriend can't access her account. She does not have access to her email...
GetHuman1221633's customer service issue with Facebook from September 2018
Help with my Facebook issue
First: share to improve GetHuman1221633's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1221633's next move: try the Facebook help center again.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1221633 will want to follow the link below to head to their help center. We will check on GetHuman1221633 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1221633 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman1221633's own words
Hello. My girlfriend can't access her account. She does not have access to her email *****@***.com anymore nor to the numbers on her account. What is a resource for her to get into her account? We have tried the support topics but has not worked.
GetHuman1221633 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman1221633 fixed the problem
We are waiting for GetHuman1221633 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.