I was on Facebook messaging some friends and my account just locked up and kicked me of...

GetHuman1221501's customer service issue with Facebook from September 2018

2 views
 | 
155905 similar
 | 
0 following
Help with my Facebook issue
First: share to improve GetHuman1221501's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1221501's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1221501 will want to follow the link below to head to their help center. We will check on GetHuman1221501 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1221501 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman1221501's own words
I was on Facebook messaging some friends and my account just locked up and kicked me off. I don’t have the same number that’s registered to the account as I got a new one which is ********** my name is Jordan Dixon any of my friends can verify it how to I get back in?
GetHuman1221501 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman1221501 fixed the problem
We are waiting for GetHuman1221501 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid
Follow this issue
See how GetHuman1221501 fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman1221501
Sep 28th, 2018 - 2 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 155905 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1221501 started working on this issue
Sep 28th 6:30am