My facebook account told me my session expired and it logged me out. I’ve never seen it...

GetHuman-jonshort's customer service issue with Facebook from September 2018

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The issue in GetHuman-jonshort's own words
My facebook account told me my session expired and it logged me out. I’ve never seen it do that before. I really utilize Facebook heavily for business and need to get back in. Here’s the problem... I don’t know my password and that’s why I never logged out. I could never change my password either bc every time I tried, it would send the verification code to my email on my profile, which is my Vanderbilt.edu one that I haven’t used in over ** years. I could never figure out how to change it to the email I use now. How do I get back in? It’s imperative to my livelihood.
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Customer service issue
Reported by GetHuman-jonshort
Sep 28th, 2018 - 24d ago
I have an issue with Facebook too
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GetHuman-jonshort started working on this issue
Sep 28th 6:25am