I was logged into my Facebook account through the app and I open the app and it logged...

GetHuman-lanestef's customer service issue with Facebook from September 2018

Help with my Facebook issue
The issue in GetHuman-lanestef's own words
I was logged into my Facebook account through the app and I open the app and it logged me out, I try to log back in didn’t work reset my password didn’t work and it says it couldn’t find the account with the information I gave.
GetHuman-lanestef did not yet indicate what Facebook should do to make this right.
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How GetHuman-lanestef fixed the problem
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Facebook

Customer service issue
Reported by GetHuman-lanestef
Sep 28th, 2018 - 3 mons ago
I have an issue with Facebook too
Fixed
Seen by 6 customers so far
Similar issue to 155852 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-lanestef started working on this issue
Sep 28th 5:34am
GetHuman-lanestef indicated the issue is not fixed yet.
Sep 28th 5:35am