Tried to recover my password and the text recovery pin did not work. Keeps telling me...

GetHuman-highcoun's customer service issue with Facebook from September 2018

Help with my Facebook issue
The issue in GetHuman-highcoun's own words
Tried to recover my password and the text recovery pin did not work. Keeps telling me to try later that I messed up the entry to many times. No time frame on when I can try again?
GetHuman-highcoun did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman-highcoun
Sep 28th, 2018 - 21d ago
I have an issue with Facebook too
Fixed
Seen by 6 customers so far
Similar issue to 155680 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-highcoun started working on this issue
Sep 28th 2:29am
GetHuman-highcoun indicated the issue is not fixed yet.
Sep 29th 3:19am
GetHuman-highcoun indicated the issue is not fixed yet.
Sep 29th 3:22am
GetHuman-highcoun indicated the issue is not fixed yet.
Sep 29th 3:33am
GetHuman-highcoun indicated the issue is not fixed yet.
Sep 29th 3:34am