My account randomly logged me out, I know my password but every time I type it in it do...

GetHuman-jrhdec's customer service issue with Facebook from September 2018

Help with my Facebook issue
The issue in GetHuman-jrhdec's own words
My account randomly logged me out, I know my password but every time I type it in it doesn’t work, I have Face ID that typed my password and shows it and it’s not logging me in. When I have tried creating a new password it doesn’t send me an email
GetHuman-jrhdec did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-jrhdec fixed the problem
We are waiting for GetHuman-jrhdec to fix the problem and share the solution with the rest of us customers.
Please help with my Facebook issue
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman-jrhdec
Sep 27th, 2018 - 22d ago
I have an issue with Facebook too
Fixed
Seen by 4 customers so far
Similar issue to 155516 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-jrhdec started working on this issue
Sep 27th 10:17pm
GetHuman-jrhdec indicated the issue is not fixed yet.
Sep 29th 3:11pm