My account was hacked and you guys sent me a new password but I no longer have access t...
GetHuman1220036's customer service issue with Facebook from September 2018
Help with my Facebook issue
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GetHuman1220036's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1220036 will want to follow the link below to head to their help center. We will check on GetHuman1220036 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1220036 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman1220036's own words
The problem: My account was hacked and you guys sent me a new password but I no longer have access to that email.
GetHuman1220036 did not yet indicate what Facebook should do to make this right.
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