I haven't really used facebook in the past and I do not have access to the old email ad...
GetHuman-pinkmail's customer service issue with Facebook from September 2018
Help with my Facebook issue
First: share to improve GetHuman-pinkmail's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-pinkmail's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-pinkmail will want to follow the link below to head to their help center. We will check on GetHuman-pinkmail later to make sure it's all set or try to help escalate.