Several years ago, I created a dummy FB account for a few days then ignored it (I wante...

GetHuman1219876's customer service issue with Facebook from September 2018

1 view
 | 
155477 similar
 | 
0 following
Help with my Facebook issue
How did GetHuman1219876 do it?
Waiting to hear how GetHuman1219876 fixed the problem to share with other customers.
The issue in GetHuman1219876's own words
Several years ago, I created a dummy FB account for a few days then ignored it (I wanted to see what someone else could see on my personal account). Recently, as in the last could of weeks, I've been receiving emails confirming people are my friends. I haven't been logged into that account in years. So I log in to find people are friends with me and the like. I have a lot of friends I don't know.**I deactivate the account to see what happens. It gets logged into this afternoon. I go in and someone on an Android in the Ukraine has logged in. I also have a lot more new friends (** today alone). So I change the password and log out the Android device that isn't me. **Not sure if it helps but with the hacking from that part of the world, that account may be some useful names to investigate. The email below is NOT the email associated with the hacked account. I can provide that if needed.
GetHuman1219876 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman1219876 fixed the problem
We are waiting for GetHuman1219876 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid
Follow this issue
See how GetHuman1219876 fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman1219876
Sep 27th, 2018 - 23d ago
I have an issue with Facebook too
Fixed
Seen by 1 customer so far
Similar issue to 155477 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman1219876 started working on this issue
Sep 27th 9:29pm
GetHuman1219876 confirmed the issue is fixed. Hooray!
Sep 27th 9:30pm