went to prison in ****,got out ****,trying to access old account i know email and passw...

GetHuman-towasm's customer service issue with Facebook from September 2018

Help with my Facebook issue
The issue in GetHuman-towasm's own words
access old account ... went to prison in ****,got out ****,trying to access old account i know email and password but it has been so long it's asking me to identify friends off old account,i can't it'sbeen to long.the phone number i no longer have,can't access old email either.i have new email with my new account i can provide that if possible to get reset code.*new email is *****@***.com this email is associated with my new facebook account,new phone number ***-***-****.my name is Tommy Smith in Rockingham nc *****.old email is *****@***.com this is for other account* i really want to access old account to retreive pictures and other stuff to add to new account.also have other phong number ***-***-****.*please help me with this issue THANK YOU.this is on account assocaited with *****@***.com
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Customer service issue
Reported by GetHuman-towasm
Sep 27th, 2018 - 3 mons ago
I have an issue with Facebook too
Fixed
Seen by 6 customers so far
Similar issue to 155470 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-towasm started working on this issue
Sep 27th 9:16pm
GetHuman-towasm indicated the issue is not fixed yet.
Sep 27th 9:20pm
GetHuman-towasm shared this issue with friends on Facebook
Sep 27th 9:24pm
GetHuman-towasm indicated the issue is not fixed yet.
Sep 29th 12:05am