I was told my account has been hacked and I cannot be issued another password. Basicall...
GetHuman1219642's customer service issue with Facebook from September 2018
Help with my Facebook issue
First: share to improve GetHuman1219642's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1219642's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1219642 will want to follow the link below to head to their help center. We will check on GetHuman1219642 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1219642 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman1219642's own words
I was told my account has been hacked and I cannot be issued another password. Basically my account is inaccessible. Was told the source is in Mexico. I cant reach anyone in person. Please help me resolve this.
GetHuman1219642 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman1219642 fixed the problem
We are waiting for GetHuman1219642 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.