I got a new phone same number I have the verification code set to send SMS text message...

GetHuman-coldzomb's customer service issue with Facebook from September 2018

Help with my Facebook issue
The issue in GetHuman-coldzomb's own words
I got a new phone same number I have the verification code set to send SMS text messages with the code for two days I've tried to log into my account the password email and number are all right but i'm not getting sent the code from fb. My mobile carrier checked my services everything works on my end and i'm still not receiving the verification code texts.
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Customer service issue
Reported by GetHuman-coldzomb
Sep 27th, 2018 - 2 mons ago
I have an issue with Facebook too
Seen by 8 customers so far
Similar issue to 155374 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman-coldzomb started working on this issue
Sep 27th 7:11pm
GetHuman-coldzomb indicated the issue is not fixed yet.
Sep 28th 7:37pm