I was hacked. I changed my password (on my work computer). When I came home, I attempte...

GetHuman-amy_w's customer service issue with Facebook from September 2018

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The issue in GetHuman-amy_w's own words
I was hacked. I changed my password (on my work computer). When I came home, I attempted to log in. It is asking for a security code. I got the security code from my email and entered it, and I am stuck in this loop of requesting a code, trying to log in, then being told I need a new code. **I have uploaded a photo of myself with a code, as well as uploaded my govt issued photo ID. I am getting nowhere.**The email below is not associated with my FB account, but is the best way to contact me.
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Customer service issue
Reported by GetHuman-amy_w
Sep 26th, 2018 - 4 mons ago
I have an issue with Facebook too
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Seen by 2 customers so far
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GetHuman-amy_w started working on this issue
Sep 26th, 2018 12:30am