I got a new phone yesterday and it erased all of my accounts. I'm not able to login int...

GetHuman1202648's customer service issue with Facebook from September 2018

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The issue in GetHuman1202648's own words
I got a new phone yesterday and it erased all of my accounts. I'm not able to login into spotify, timehop, linked in, facebook messenger and facebook. *The email that I have when I created my account is an old AOL account that I'm not able to reset. Also, when I requested for the password code to be sent by text message. I never received it. I've been updating all my accounts because of unusual activity.
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Facebook

Customer service issue
Reported by GetHuman1202648
Sep 25th, 2018 - 2 mons ago
I have an issue with Facebook too
Not resolved
Seen by 3 customers so far
Similar issue to 153026 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman1202648 started working on this issue
Sep 25th 6:45pm