My friends account got hacked by an ex girlfriend she changed his facebook and email pa...

GetHuman1195254's customer service issue with Facebook from September 2018

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GetHuman1195254's next move: go to the Facebook help center.
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The issue in GetHuman1195254's own words
My friends account got hacked by an ex girlfriend she changed his facebook and email password Jacob Daniel Fairbanks is there anyway you can help him recover it it has business use to it for his events he does hes a rapper
GetHuman1195254 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman1195254
Sep 25th, 2018 - 2 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 152589 others
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Timeline
GetHuman1195254 started working on this issue
Sep 25th 6:20am