Someone is pretending to be me and dragging my brand on the mud. We reported this I was...

GetHuman-linzwatr's customer service issue with Facebook from September 2018

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Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-linzwatr's own words
Someone is pretending to be me and dragging my brand on the mud. We reported this I was told it was sorted out. Another account is created again at the same time there is this Thembelihle Shabalala who happened to be Thalakele Thola B Maseko who is threatning me and telling my contacts that Im ***** and I slept with her man just because of the conversation she found on her boyfriends inbox with the person pretending to be me. I think security majors are very bad and poor. A case has been opened kindly co operate when the police contact you.
GetHuman-linzwatr did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman-linzwatr
Sep 24th, 2018 - 2 mons ago
I have an issue with Facebook too
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GetHuman-linzwatr started working on this issue
Sep 24th 10:48pm