My ex partner maxine anderson and her ex partner before me keep hacking my account and...

GetHuman1193772's customer service issue with Facebook from September 2018

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GetHuman1193772's next move: try the Facebook help center again.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1193772 will want to follow the link below to head to their help center. We will check on GetHuman1193772 later to make sure it's all set or try to help escalate.
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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman1193772's own words
My ex partner maxine anderson and her ex partner before me keep hacking my account and then sending messages from their own accounts to my old school friends causing trouble because me and her split up ive changed my passwords but still somehow getting into my account your security is a joke
GetHuman1193772 did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman1193772
Sep 24th, 2018 - a yr ago
I have an issue with Facebook too
Seen by 2 customers so far
Similar issue to 152250 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman1193772 started working on this issue
Sep 24th, 2018 10:00pm
GetHuman1193772 indicated the issue is not fixed yet.
Sep 24th, 2018 10:01pm