I haven't logged in for quite awhile I believe it was before the * factor identificatio...

GetHuman1189929's customer service issue with Facebook from September 2018

Help with my Facebook issue
The issue in GetHuman1189929's own words
I haven't logged in for quite awhile I believe it was before the * factor identification and I had opened the account with an old phone number that I no longer have access to. I can't access my account with any device even the ones I had used to log in previously. I have tried the other methods of identification and nothing has worked. I would like to have the * factor identification removed please so I can just type in my password and then be logged in. Thank you in advance for your help.
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Facebook

Customer service issue
Reported by GetHuman1189929
Sep 24th, 2018 - 2 mons ago
I have an issue with Facebook too
Fixed
Seen by 2 customers so far
Similar issue to 151517 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman1189929 started working on this issue
Sep 24th 8:47am
GetHuman1189929 indicated the issue is not fixed yet.
Sep 24th 8:47am
GetHuman1189929 indicated the issue is not fixed yet.
Sep 24th 8:48am