Dear Madame*Sir,***My name is Stevi Farmaki and I work as an accountant for the company...

GetHuman-farmakis's customer service issue with Facebook from September 2018

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Dear Madame*Sir,***My name is Stevi Farmaki and I work as an accountant for the company **** Hellenic Design *** *Given that the Greek authorities are quite aggressive when it comes to the definition of the term royalties, while Greece has expressed an observation on the OECD Commentary according to which all payments relating to software will be treated as royalties, we suggest that you send to us the attached "Claim for the Application of the Double Taxation Convention between Greece and the USA" duly signed and stamped by the Company where necessary. The first copy addressed to the Greek tax authorities shall be sent to us and the second shall be kept by your Company. Both pages of each copy should be printed on one piece of paper.* *If possible, we suggest that you send us the said Certificate for years since ****-**** as well.* *Upon receipt of the above originals, withholding returns shall be filed to the Greek tax authorities, as the relevant DTT sets out that royalty payments are subject to withholding Tax.* *By following this conservative procedure, no issues shall arise during a tax audit of our Company for all parties involved* for your information please note that royalty payments to non Greek residents that do not qualify as a resident of a treaty country fall under a Greek income tax withholding of **%.* *If you need any clarifications on the above, please let me know.
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Customer service issue
Reported by GetHuman-farmakis
Sep 24th, 2018 - 2 mons ago
I have an issue with Facebook too
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GetHuman-farmakis started working on this issue
Sep 24th 8:45am
GetHuman-farmakis indicated the issue is not fixed yet.
Sep 25th 9:22am