My account was hacked into and it was blocked. I have been locked out of my account now...

GetHuman-runk's customer service issue with Facebook from September 2018

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The issue in GetHuman-runk's own words
My account was hacked into and it was blocked. I have been locked out of my account now for several months and still cannot get a code. I have even sent Facebook a picture of my is at least * times to no avail. So I tried to start a new account and I am still not receiving my codes. All I want is my original account unlocked so I can have contact with my family again. Please help me with this issue.
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Customer service issue
Reported by GetHuman-runk
Sep 24th, 2018 - 4 mons ago
I have an issue with Facebook too
Not resolved
Seen by 1 customer so far
Similar issue to 151430 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman-runk started working on this issue
Sep 24th, 2018 6:52am