Four years ago my ex hacked into my account and changed all my information. Since then...

GetHuman1189678's customer service issue with Facebook from September 2018

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The issue in GetHuman1189678's own words
Four years ago my ex hacked into my account and changed all my information. Since then I’ve moved states and changed numbers and email addresses to avoid this problem with him. I saw recently that my account still comes up with the same picture I had from four or more years ago and I would like to be able to regain access to my account through my security questions or maybe by verifying my identity through family and friends on my Facebook account.
GetHuman1189678 did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman1189678
Sep 24th, 2018 - 4 mons ago
I have an issue with Facebook too
Not resolved
Seen by 1 customer so far
Similar issue to 151395 others
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GetHuman1189678 started working on this issue
Sep 24th, 2018 5:22am