Can't get password reset, old invalid email*phone number.
GetHuman1189106's customer service issue with Facebook from September 2018
Help with my Facebook issue
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GetHuman1189106's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1189106 will want to follow the link below to head to their help center. We will check on GetHuman1189106 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1189106 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman1189106's own words
Access my Facebook. ... I need the password for my facebook account but the old email that is currently connected to the account is not valid so "forgot password" function does not apply here.*My account also is using an old phone number so having them text me my confirmation also down not apply. *I need that password for my account but am having serious difficulties getting access to it.
Both my phone number and the email on the account are old and not valid anymore.
Contact me, let me prove I am the account holder then reset my password so I can log in.
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How GetHuman1189106 fixed the problem
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