I bought a new phone and I cannot access my Facebook because I forgot my password and t...
GetHuman1186819's customer service issue with Facebook from September 2018
Help with my Facebook issue
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GetHuman1186819's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1186819 will want to follow the link below to head to their help center. We will check on GetHuman1186819 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1186819 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman1186819's own words
I bought a new phone and I cannot access my Facebook because I forgot my password and the email listed on my account is not active so I need help with this because I cannot find help through technical support and there’s no one that answers the phones to help me
GetHuman1186819 did not yet indicate what Facebook should do to make this right.
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