I received messages from friends (multiple) that they are getting friend requests and t...

GetHuman1188518's customer service issue with Facebook from September 2018

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151119 similar
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Help with my Facebook issue
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GetHuman1188518's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1188518 will want to follow the link below to head to their help center. We will check on GetHuman1188518 later to make sure it's all set or try to help escalate.
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Before contacting them, items GetHuman1188518 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman1188518's own words
I received messages from friends (multiple) that they are getting friend requests and they know they are not from me because we are already friends, but it has my picture. I received a screen shot from a friend who received a request through messenger. I want the duplicate account deleted.
GetHuman1188518 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
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Facebook

Customer service issue
Reported by GetHuman1188518
Sep 23rd, 2018 - 10 mons ago
I have an issue with Facebook too
Not resolved
Seen by 14 customers so far
Similar issue to 151119 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1188518 started working on this issue
Sep 23rd, 2018 9:08pm