When I signed up for Facebook I was asked for my date of birth, and it said that that i...

GetHuman-hagangla's customer service issue with Facebook from September 2018

1 view
150883 similar
0 following
Help with my Facebook issue
First: share to improve GetHuman-hagangla's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-hagangla's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-hagangla will want to follow the link below to head to their help center. We will check on GetHuman-hagangla later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-hagangla may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-hagangla's own words
When I signed up for Facebook I was asked for my date of birth, and it said that that info was confidential and would not be released. HOwever, someone else on Facebook was immediately given access to this info!? They called me and told me they had that info and verified it! I immediately deleted me account because you allowed this info to become available. Then I was informed that this deletion would take ** days. THIS IS UNACCEPTABLE. I want this account deleted immediately.
GetHuman-hagangla did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-hagangla fixed the problem
We are waiting for GetHuman-hagangla to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid
Follow this issue
See how GetHuman-hagangla fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-hagangla
Sep 23rd, 2018 - 4 mons ago
I have an issue with Facebook too
Not resolved
Seen by 1 customer so far
Similar issue to 150883 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-hagangla started working on this issue
Sep 23rd, 2018 4:26pm