I got an email on ** september that someone is accessed your account and your facebook...

GetHuman-naushinf's customer service issue with Facebook from September 2018

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The issue in GetHuman-naushinf's own words
I got an email on ** september that someone is accessed your account and your facebook primary email changed .this activity was not done by me i was try to secure my account i submit my id but i didn't get my account back . Before few month i already verified my account with this id but now they don't accept my id . plzz sir help me out from this problem. Thank you
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Facebook

Customer service issue
Reported by GetHuman-naushinf
Sep 23rd, 2018 - a yr ago
I have an issue with Facebook too
Fixed
Seen by 9 customers so far
Similar issue to 150582 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-naushinf started working on this issue
Sep 23rd, 2018 8:15am
GetHuman-naushinf indicated the issue is not fixed yet.
Sep 24th, 2018 9:07am