One year ago my family called me from the east coast letting me know that someone had c...

GetHuman-zadakrb's customer service issue with Facebook from September 2018

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Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-zadakrb will want to follow the link below to head to their help center. We will check on GetHuman-zadakrb later to make sure it's all set or try to help escalate.
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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-zadakrb's own words
One year ago my family called me from the east coast letting me know that someone had created a fake Facebook account of me. As a result, I can't change passwords on my Instagram as well due to the coexist of both social media platforms. I would like to wipe out the false Facebook accounts, two I believe, so I can regain control of all my passwords across the board. It says I last logged in, in San Jose, CA. Definitely not me.
GetHuman-zadakrb did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman-zadakrb
Sep 23rd, 2018 - 2 mons ago
I have an issue with Facebook too
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GetHuman-zadakrb started working on this issue
Sep 23rd 6:54am