I am trying to login to my Facebook app after getting a new phone, I have tried to logi...
GetHuman-esoryeli's customer service issue with Facebook from September 2018
Help with my Facebook issue
First: share to improve GetHuman-esoryeli's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-esoryeli's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-esoryeli will want to follow the link below to head to their help center. We will check on GetHuman-esoryeli later to make sure it's all set or try to help escalate.
I am trying to login to my Facebook app after getting a new phone, I have tried to login multiple times and cannot remember my password so I have tried to reset it. Once I go in and enter my phone number to find my account I select that I want a verification code sent to my phone number since it is the only thing I have linked (no email). I have done this several times and have still never once received a verification code through text. I just want to reset my password and login to my account.
GetHuman-esoryeli did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-esoryeli fixed the problem
We are waiting for GetHuman-esoryeli to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.