Locked out of my facebook account, sent in ID, no response. Confirmation email received stating issue resolved. Account still locked.
GetHuman-akashapp's customer service issue with Facebook from September 2018
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The issue in GetHuman-akashapp's own words
Facebook has locked my account and asked me to verify my age with an ID. I received an email from facebook saying they had received my ID and they said that "things have already been sorted out with your account" even though my account is still locked and whenever I try to log in, I am redirected the checkpoint*next page which asks me to verify my age and send in an ID.**They had also stated in the email to reply if I had further questions.*I replied to the email several times outlining the situation, but I still have no response..?
I use facebook to do a LOT of stuff related to school and with clubs inside of our school. I depend on Facebook and messenger a LOT to get my work done. This has handicapped my efforts in school.
Unlocking my account, I have sent in my ID proving I am who I claim I am.
Resending my ID. Sending multiple emails to support.
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