Locked out of my facebook account, sent in ID, no response. Confirmation email received stating issue resolved. Account still locked.

GetHuman-akashapp's customer service issue with Facebook from September 2018

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The issue in GetHuman-akashapp's own words
Facebook has locked my account and asked me to verify my age with an ID. I received an email from facebook saying they had received my ID and they said that "things have already been sorted out with your account" even though my account is still locked and whenever I try to log in, I am redirected the checkpoint*next page which asks me to verify my age and send in an ID.**They had also stated in the email to reply if I had further questions.*I replied to the email several times outlining the situation, but I still have no response..?
I use facebook to do a LOT of stuff related to school and with clubs inside of our school. I depend on Facebook and messenger a LOT to get my work done. This has handicapped my efforts in school.
Unlocking my account, I have sent in my ID proving I am who I claim I am.
Resending my ID. Sending multiple emails to support.
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Customer service issue
Reported by GetHuman-akashapp
Sep 22nd, 2018 - 3 mons ago
I have an issue with Facebook too
Not resolved
Seen by 14 customers so far
Similar issue to 150259 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman-akashapp started working on this issue
Sep 22nd 11:13pm