I have * Facebook accounts. Both were using my phone number and I just within the past...

GetHuman1185076's customer service issue with Facebook from September 2018

1 view
 | 
150202 similar
 | 
0 following
Help with my Facebook issue
First: share to improve GetHuman1185076's odds
Strength in numbers! Companies respond better when others are watching.
Did we steer you to the right help?
Waiting to see if GetHuman1185076 got the right customer help using our suggestion.
Before contacting them, items GetHuman1185076 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman1185076's own words
I have * Facebook accounts. Both were using my phone number and I just within the past hour set one to be deleted because I do not use it. I then try logging into my other profile on a new phone and can't even find it. I'm being told that my phone number isn't part of an existing account even though it is with my active account. I don't see an email address registered with my account either and I don't know my password to add an email. There is something way off about this whole situation and it keeps me running in circles. I even tried to add another phone number to the account to try to log in with but it won't send me the code to verify with. At all.
GetHuman1185076 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman1185076 fixed the problem
We are waiting for GetHuman1185076 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid
Follow this issue
See how GetHuman1185076 fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman1185076
Sep 22nd, 2018 - 3 mons ago
I have an issue with Facebook too
Not resolved
Seen by 1 customer so far
Similar issue to 150202 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1185076 started working on this issue
Sep 22nd 9:28pm