How are you today I'm messaging about my account not allowing me to reset my passcode y...

GetHuman-calebdai's customer service issue with Facebook from September 2018

1 view
149966 similar
0 following
Help with my Facebook issue
First: share to improve GetHuman-calebdai's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-calebdai's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-calebdai will want to follow the link below to head to their help center. We will check on GetHuman-calebdai later to make sure it's all set or try to help escalate.
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-calebdai's own words
How are you today I'm messaging about my account not allowing me to reset my passcode yesterday on the **st it got stolen and hacked I spent all night spamming it like crazy and was spamming random codes so I can get it back to reset to my Hotmail but now I cannot access my Facebook added it has been deactivated or something so if you can please send me a verification code to reactivate my account so I can use it please. Be very helpful thank you very much
GetHuman-calebdai did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-calebdai fixed the problem
We are waiting for GetHuman-calebdai to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid
Follow this issue
See how GetHuman-calebdai fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-calebdai
Sep 22nd, 2018 - 3 mons ago
I have an issue with Facebook too
Not resolved
Seen by 1 customer so far
Similar issue to 149966 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman-calebdai started working on this issue
Sep 22nd 4:51pm