My FB account was blocked. **It says I need to go through some security checks in order...

GetHuman1183071's customer service issue with Facebook from September 2018

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Help with my Facebook issue
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Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1183071 will want to follow the link below to head to their help center. We will check on GetHuman1183071 later to make sure it's all set or try to help escalate.
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman1183071's own words
My FB account was blocked. **It says I need to go through some security checks in order to unlock my account but if I click on 'continue' nothing happens.*It's stuck on uploading.**I tried from many browsers, computers, phones and locations asking help to my friend. Everyone with the same problem, STUCK ON CONTINUE.**I sent many emails, tried to get through the HELP CENTRE but still no answer.**It is one week so far and I am kinda disperate as I do work with FB**Please help me I lost my hopes**Many thanks*Moreno
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Customer service issue
Reported by GetHuman1183071
Sep 22nd, 2018 - 6 mons ago
I have an issue with Facebook too
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman1183071 started working on this issue
Sep 22nd, 2018 1:25pm