I received the notice below yesterday. I followed the instructions but it would not ta...
GetHuman-bahjiblu's customer service issue with Facebook from October 2018
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Help with my Facebook issue
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Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-bahjiblu will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-bahjiblu can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Facebook has better answers for you: Facebook Help Center
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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-bahjiblu's own words
I received the notice below yesterday. I followed the instructions but it would not take my "old" password so I am unable to create a new one and am locked out of my account. I need help. I'm going through Facebook withdrawal.**My email is: B*****@***.com*My phone number is: ***.***.***** *I would prefer to fix this by phone unless it is going to take more than an hour.***Thanks in advance for your assisstance. ***Hi Melody* *It looks like someone tried to log into your account on October * at *:** PM using an unknown device. Your account is safe* we just wanted to make sure it was you who tried to log in from somewhere new.* *If you don't think this was you, please log into Facebook so we can walk you through a few steps to keep your account safe.* *Thanks,*The Facebook Team
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