I received the notice below yesterday. I followed the instructions but it would not ta...

GetHuman-bahjiblu's customer service issue with Facebook from October 2018

3 views
 | 
173242 similar
 | 
0 following
Help with my Facebook issue
First: share to improve GetHuman-bahjiblu's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-bahjiblu's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-bahjiblu will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-bahjiblu can let us know if they help or not.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman-bahjiblu may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-bahjiblu's own words
I received the notice below yesterday. I followed the instructions but it would not take my "old" password so I am unable to create a new one and am locked out of my account. I need help. I'm going through Facebook withdrawal.**My email is: B*****@***.com*My phone number is: ***.***.***** *I would prefer to fix this by phone unless it is going to take more than an hour.***Thanks in advance for your assisstance. ***Hi Melody* *It looks like someone tried to log into your account on October * at *:** PM using an unknown device. Your account is safe* we just wanted to make sure it was you who tried to log in from somewhere new.* *If you don't think this was you, please log into Facebook so we can walk you through a few steps to keep your account safe.* *Thanks,*The Facebook Team
GetHuman-bahjiblu did not yet indicate what Facebook should do to make this right.
How GetHuman-bahjiblu fixed the problem
We are waiting for GetHuman-bahjiblu to fix the problem and share the solution with the rest of us customers.
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-bahjiblu fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman-bahjiblu
Oct 10th, 2018 - 2 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 173242 others
0 customers following this
Timeline
GetHuman-bahjiblu started working on this issue
Oct 10th, 2018 7:41pm

Change of Address? Free Concierge.

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.
Call Free: 888-959-6783
Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians