I received the notice below yesterday. I followed the instructions but it would not ta...

GetHuman-bahjiblu's customer service issue with Facebook from October 2018

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Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-bahjiblu's own words
I received the notice below yesterday. I followed the instructions but it would not take my "old" password so I am unable to create a new one and am locked out of my account. I need help. I'm going through Facebook withdrawal.**My email is: B*****@***.com*My phone number is: ***.***.***** *I would prefer to fix this by phone unless it is going to take more than an hour.***Thanks in advance for your assisstance. ***Hi Melody* *It looks like someone tried to log into your account on October * at *:** PM using an unknown device. Your account is safe* we just wanted to make sure it was you who tried to log in from somewhere new.* *If you don't think this was you, please log into Facebook so we can walk you through a few steps to keep your account safe.* *Thanks,*The Facebook Team
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Customer service issue
Reported by GetHuman-bahjiblu
Oct 10th, 2018 - 3 mons ago
I have an issue with Facebook too
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Seen by 3 customers so far
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GetHuman-bahjiblu started working on this issue
Oct 10th, 2018 7:41pm