Hello, We are attempting to merge two facebook accounts. When we created an instagram...
GetHuman1309975's customer service issue with Facebook from October 2018
Help with my Facebook issue
First: share to improve GetHuman1309975's odds
Strength in numbers! Companies respond better when others are watching.
Did we steer you to the right help?
Waiting to see if GetHuman1309975 got the right customer help using our suggestion.
Before contacting them, items GetHuman1309975 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman1309975's own words
Hello, We are attempting to merge two facebook accounts. When we created an instagram account recently, Instagram created us a new facebook page. We already have a facebook page and do not want to new one. I do not want to delete the new page because technically the new page reflects our most accurate business name. I cannot rename our old facebook business page to the correct name, because it is showing that the name we want is already taken (by us!). Can I please have a human contact me to help resolve this issue?
GetHuman1309975 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman1309975 fixed the problem
We are waiting for GetHuman1309975 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.