Hello, We are attempting to merge two facebook accounts. When we created an instagram...

GetHuman1309975's customer service issue with Facebook from October 2018

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The issue in GetHuman1309975's own words
Hello, We are attempting to merge two facebook accounts. When we created an instagram account recently, Instagram created us a new facebook page. We already have a facebook page and do not want to new one. I do not want to delete the new page because technically the new page reflects our most accurate business name. I cannot rename our old facebook business page to the correct name, because it is showing that the name we want is already taken (by us!). Can I please have a human contact me to help resolve this issue?
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Facebook

Customer service issue
Reported by GetHuman1309975
Oct 10th, 2018 - a mon ago
I have an issue with Facebook too
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Seen by 2 customers so far
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GetHuman1309975 started working on this issue
Oct 10th 4:59pm