Hi,* I have had my mobile phone stolen, whoever stole my phone has gained access to my...
GetHuman1309716's customer service issue with Facebook from October 2018
2 views | 172968 similar | 0 following
Help with my Facebook issue
First: share to improve GetHuman1309716's odds
Strength in numbers! Companies respond better when others are watching.
Did we steer you to the right help?
Waiting to see if GetHuman1309716 got the right customer help using our suggestion.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman1309716 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman1309716's own words
Hi,* I have had my mobile phone stolen, whoever stole my phone has gained access to my facebook account, also gained access to my gmail account as well by changing the password. *So i'm unable to regain access to either of my facebook or gmail account. Now this is very frustrating as i have had this account for a good few years and i don't really want to open a brand new account i'd just like to use my existing one.* I have tried to regain access to my account without success. * Is there any way i can get back into my account or can i request that you close that account completely as it has been compromised.*The email which my account is associated with is* *****@***.com the telephone number that is associated with said account is ***************.
GetHuman1309716 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman1309716 fixed the problem
We are waiting for GetHuman1309716 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Facebook customer problems.
Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!