I have taken screen recordings of how I changed my password on my mobile safari the att...

GetHuman-fudomonk's customer service issue with Facebook from September 2018

Help with my Facebook issue
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If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-fudomonk's own words
I have taken screen recordings of how I changed my password on my mobile safari the attempted to log in and it’s says wrong password also tried using code and it comes up that I’ve tried to do that to many times. also before I tried to change the password I checked the log of devices logged in and ended up pin pointing where and when this took place I believe I know who it may be doing it and that they have taken over my Facebook page please email me *****@***.com
GetHuman-fudomonk did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman-fudomonk
Sep 21st, 2018 - 6 mons ago
I have an issue with Facebook too
Fixed
Seen by 1 customer so far
Similar issue to 149165 others
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Items needed
Email on Account
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Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-fudomonk started working on this issue
Sep 21st, 2018 6:43pm
GetHuman-fudomonk indicated the issue is not fixed yet.
Sep 21st, 2018 6:44pm