I have been receiving harassing messages saying that I was going to be killed my family...

GetHuman-trayere's customer service issue with Facebook from September 2018

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Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-trayere's own words
I have been receiving harassing messages saying that I was going to be killed my family was gonna be threatened that they’re gonna burn my house from a account my girlfriend had that her ex had hacked into and change the passwords to I contacted the Los cal pd and they are going to investigate as to who it was multiple ppl got harassed as well I would like to be able to have the * videos messages and all the txt that were sent so I can use it since I am pressing charges in this matter
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Customer service issue
Reported by GetHuman-trayere
Sep 21st, 2018 - 6 mons ago
I have an issue with Facebook too
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GetHuman-trayere started working on this issue
Sep 21st, 2018 6:16pm