I found my cat was disabled last weekend I couldn’t figure out why for a long time into...

GetHuman1175702's customer service issue with Facebook from September 2018

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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman1175702's own words
I found my cat was disabled last weekend I couldn’t figure out why for a long time into my little sister informed me that she tried to make her own profile using my account and my email address. Since then my Facebook has been deactivated it was an incredibly stressful time for me as my father died just before this I needed Facebook to get hold of relatives that live over the country. There are lots of pictures on my account of myself my family and my children which I do not want to lose and I wish my Facebook account to be reinstated. I went on the help pageAnd sent an appeal to Facebook more than once but have not heard a thing thank you
GetHuman1175702 did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman1175702
Sep 21st, 2018 - 6 mons ago
I have an issue with Facebook too
Not resolved
Seen by 1 customer so far
Similar issue to 148849 others
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GetHuman1175702 started working on this issue
Sep 21st, 2018 2:08pm