I am not able to sign into FB. When I tried to sign it comes up that I am using an old...

GetHuman1175257's customer service issue with Facebook from September 2018

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The issue in GetHuman1175257's own words
Change my password. ... I am not able to sign into FB. When I tried to sign it comes up that I am using an old password that I changed recently. I have misplaced my mobile ending ***. I am unable to access my emails. I am only able to use my wife's gmail address (carolbanton etc.) Can you help me to change my Facebook password by using my wife's detail, please?**Sincerely**Rudolph Banton
That I recently changed my password.
With the new information sent.
I am loyal to Facebook.
Tried changing the password again but unable to access my email or mobile number ending ***.
I have an issue with Facebook too
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Facebook

Customer Service
Customer service issue
Reported by GetHuman1175257
Sep 21st, 2018 - 6 mons ago
I have an issue with Facebook too
Not resolved
Seen by 3 customers so far
Similar issue to 148741 others
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Timeline
GetHuman1175257 started working on this issue
Sep 21st, 2018 12:27pm