Name- Amanda Leahne Schaefer *dob- *nd Sept *****I'm Australian*I am locked out of Face...

GetHuman-mandylsc's customer service issue with Facebook from September 2018

1 view
148673 similar
0 following
Help with my Facebook issue
First: share to improve GetHuman-mandylsc's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-mandylsc's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-mandylsc will want to follow the link below to head to their help center. We will check on GetHuman-mandylsc later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-mandylsc may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-mandylsc's own words
Name- Amanda Leahne Schaefer *dob- *nd Sept *****I'm Australian*I am locked out of Facebook as I've forgotten my passwords on both accounts.*I have two facebook accounts under******@***.com*and******@***.com*I want to delete the hotmail acc. Its old and I have no access to Hotmail.*I want to set my birthdate to *-*-****, which IS my birthdate!*I've tried to fix the problem but am going round and round in circles and getting very frustrated.*My phone number is (Aust.) ***********Please can you help?
GetHuman-mandylsc did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-mandylsc fixed the problem
We are waiting for GetHuman-mandylsc to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid
Follow this issue
See how GetHuman-mandylsc fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-mandylsc
Sep 21st, 2018 - 6 mons ago
I have an issue with Facebook too
Not resolved
Seen by 1 customer so far
Similar issue to 148673 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-mandylsc started working on this issue
Sep 21st, 2018 11:04am