Someone has hacked my account and became a legacy person on my account and has changed...

GetHuman-onlyonev's customer service issue with Facebook from September 2018

148172 similar
0 following
Help with my Facebook issue
GetHuman-onlyonev's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-onlyonev will want to follow the link below to head to their help center. We will check on GetHuman-onlyonev later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-onlyonev may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-onlyonev's own words
Someone has hacked my account and became a legacy person on my account and has changed my password and rerouted my emails and now I am no longer in control of my Facebook and locked out, I tried to call the number located on the help center and it just sent me right into the Hackers and I let them into my computer. I may have left a lock open, but Facebook you have let them*Move right into my home and have kicked me right on out of my own Facebook account!
GetHuman-onlyonev did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-onlyonev fixed the problem
We are waiting for GetHuman-onlyonev to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid
Follow this issue
See how GetHuman-onlyonev fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-onlyonev
Sep 20th, 2018 - 6 mons ago
I have an issue with Facebook too
Not resolved
Seen by 3 customers so far
Similar issue to 148172 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-onlyonev started working on this issue
Sep 20th, 2018 10:17pm
GetHuman-onlyonev shared this issue with others over email
Sep 20th, 2018 10:18pm