My fiance went to jail but someone hacked his Facebook and he doesn't remember what he...

GetHuman-buelar's customer service issue with Facebook from September 2018

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The issue in GetHuman-buelar's own words
My fiance went to jail but someone hacked his Facebook and he doesn't remember what he changed his password to, you can see it says we are in a relationship on his profile but I would like to know how to get into his Facebook and change his password or to delete his account.
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Facebook

Customer service issue
Reported by GetHuman-buelar
Sep 20th, 2018 - a yr ago
I have an issue with Facebook too
Fixed
Seen by 3 customers so far
Similar issue to 148022 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-buelar started working on this issue
Sep 20th, 2018 7:48pm
GetHuman-buelar confirmed the issue is fixed. Hooray!
Sep 20th, 2018 7:49pm