Hello team,**This is Fan Xu with the facebook page (https:**www.facebook.com*ivan.xu...
GetHuman-xufan's customer service issue with Facebook from September 2018
Help with my Facebook issue
First: share to improve GetHuman-xufan's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-xufan's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-xufan will want to follow the link below to head to their help center. We will check on GetHuman-xufan later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-xufan may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-xufan's own words
Hello team,**This is Fan Xu with the facebook page (https:**www.facebook.com*ivan.xu.****). Recently I was trying to create a business for my online store, but was told that I was restricted from a page indefinitely. I checked my support email inbox, and find that the restriction was back to Apr ****, the time I created the account, I even did not post anything on that time, just updated some of my basic informations there. So please help for that.* Screen Shot ****-**-** at **.**.** a.m..png**When I realized the problem, and tried to appeal, something unhappy happened again, I was told that I even can’t complain with the problem, and can’t submit the question. I tried for hundreds of times. So anybody can explain why does this happen?*Screen Shot ****-**-** at **.**.** a.m..png*Again, I started to look new way for help, and posted my question on the community, when I’m back to check whether anybody have answered question, I was told that, I did not have any question posted yet. Please see the attached picture. *Screen Shot ****-**-** at **.**.** a.m..png*Just feel so frustrated so the experience, and hope anyone can help with my problem. I was just one of the millions of facebook users for you, but just do not want the same experience on everyone. **Please plz help.****Ivan*https:**www.facebook.com*ivan.xu.****
GetHuman-xufan did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-xufan fixed the problem
We are waiting for GetHuman-xufan to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.