I haven’t been on Facebook due to my phone breaking I have gone to log in as I’ve got m...
GetHuman-megjadea's customer service issue with Facebook from September 2018
Help with my Facebook issue
First: share to improve GetHuman-megjadea's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-megjadea's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-megjadea will want to follow the link below to head to their help center. We will check on GetHuman-megjadea later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-megjadea may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-megjadea's own words
I haven’t been on Facebook due to my phone breaking I have gone to log in as I’ve got my phone fixed and it needed resetting fully. However when I try change my password it doesn’t let me and won’t access my telephone number *********** however it will find my account with that number before pressing forgot password? I think I might have opened a new gmail to make this account ( Megan ainsworth ) but I can’t remember the email address.
GetHuman-megjadea did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-megjadea fixed the problem
We are waiting for GetHuman-megjadea to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.