Hacked account and imposter is sending out friend requests to existing friends and others and messages to all

GetHuman-tmuldoon's customer service issue with Facebook from September 2018

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Help with my Facebook issue
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GetHuman-tmuldoon's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-tmuldoon will want to follow the link below to head to their help center. We will check on GetHuman-tmuldoon later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-tmuldoon may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-tmuldoon's own words
nothing - others reported they were getting friend requests from me when we are already friends and unsolicited messages ... Account hacked- ****-*hacker sending out friend requests to my existing friends on FB and other potential friends*Hacker sending out messages to existing friends and others not on my network***** - I changed PW on a*c*how do I solve or rectify or stop this from happening? Please advise.*Terry Muldoon -
hacker violation of trust for Facebook
as soon as possible or I will delete account
I have an issue with Facebook too
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Customer service issue
Reported by GetHuman-tmuldoon
Sep 20th, 2018 - 6 mons ago
I have an issue with Facebook too
Not resolved
Seen by 8 customers so far
Similar issue to 147649 others
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GetHuman-tmuldoon started working on this issue
Sep 20th, 2018 2:59pm