The account I have been using is for the last few years is:**https:**www.facebook.com*p...

GetHuman1170908's customer service issue with Facebook from September 2018

Help with my Facebook issue
The issue in GetHuman1170908's own words
The account I have been using is for the last few years is:**https:**www.facebook.com*people*John-Wall******************I used to have an old account which is:**https:**www.facebook.com*Johnw******Now I only get linked to the old account (which can be deleted, I don't use it), when I log in. this is no good to me.**Happy to send a face pic with identity details to prove I'm myself.**I think the issue is both accounts are linked to the same email so when my computer crashed, I wasn't on the newer email.**Partial proof, one of the last conversation on the used account was with my aunt, Vivienne Garner.
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Facebook

Customer service issue
Reported by GetHuman1170908
Sep 20th, 2018 - 6 mons ago
I have an issue with Facebook too
Fixed
Seen by 2 customers so far
Similar issue to 147646 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman1170908 started working on this issue
Sep 20th, 2018 2:54pm
GetHuman1170908 indicated the issue is not fixed yet.
Sep 20th, 2018 2:56pm