I recently tried to create a facebook ad using my business account. However for some re...

GetHuman1170819's customer service issue with Facebook from September 2018

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GetHuman1170819's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1170819 will want to follow the link below to head to their help center. We will check on GetHuman1170819 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1170819 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman1170819's own words
I recently tried to create a facebook ad using my business account. However for some reason the account was disabled due to "violating terms of service". I do not know what terms I violated, thus I cannot resolve the issue. **I have already contacted Facebook twice on this matter, with both responses being automatic and uninformative.**I am only trying to resolve the issue, so a reply from facebook about how to actually resolve the issue would be greatly appreciated.
GetHuman1170819 did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman1170819
Sep 20th, 2018 - 6 mons ago
I have an issue with Facebook too
Not resolved
Seen by 1 customer so far
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GetHuman1170819 started working on this issue
Sep 20th, 2018 2:39pm