Hello.*I am having problem with logging into my Facebook account. It is probably not bl...

GetHuman-doziom's customer service issue with Facebook from September 2018

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Help with my Facebook issue
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Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-doziom's own words
Hello.*I am having problem with logging into my Facebook account. It is probably not blocked nor hacked and email and password are probably still the same. I am writing "probably" because the feedback I am receiving upon logging attempt is vague. *When I write my account credentials and click "log in" there is a new window appearing which says: "Sorry, something went wrong. We are working on getting this fixed as soon as we can".*I tried logging in on a different computer and also with the use of different web browser but with no success. Using mobile phone to access Facebook doesn't help either. Nothing happens upon logging in and the page is just refreshing.*There is no problem with my internet connection because my sister can log in without any errors.*When I try to change my account password the same window appear as while logging attempt.*The account still exists, I checked it using my siblings profiles. *I thought I will wait and see if the problem will be resolved in some time, but it has been the entire day and I still can't access my account.*Any help will be appreciated.*Email for my Facebook account is: *****@***.com. *It was registered a few years ago for the user "Dominik Oziom". Thank you for your time spent to resolve my issue.
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Customer service issue
Reported by GetHuman-doziom
Sep 20th, 2018 - 6 mons ago
I have an issue with Facebook too
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GetHuman-doziom started working on this issue
Sep 20th, 2018 2:37pm