I got a message on messenger by some person Im friends with. It was a videi link with t...

GetHuman-hayhodge's customer service issue with Facebook from September 2018

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Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-hayhodge's own words
I got a message on messenger by some person Im friends with. It was a videi link with the caption "Tis you Hailey?" So I clicked on it to see why this person was messaging me. It brought me to a Facebook post, but when I clicked the video to play it - it just brought me to a peize wheel page. Concluding I had no need to be there, I just left. This morning Id been logged out of messenger and when I tried to log back it, it told me a comfirmation code had been sent to my phone. I waited about ** minutes and didn't receive a code. So, I tried again. ** minutes - still no code. I told a friend about it earlier and she told me I was hacked and neesed to just make a completely new profile (she said this has happened to her - the same way - twice). **I would really appreciate either getting the profile back, or just completely disable and delete the profile - I can make a new one.
GetHuman-hayhodge did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman-hayhodge
Sep 20th, 2018 - 6 mons ago
I have an issue with Facebook too
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GetHuman-hayhodge started working on this issue
Sep 20th, 2018 12:21pm